Contact information

Contact Us

We are here to help.

If you have questions about our products, orders, shipping, tracking, returns, refunds, payments, or other store-related matters, please contact Sylvbara customer support using the information below.

We aim to provide clear and timely assistance throughout your shopping experience.

Customer Support

You may contact us for assistance with:

Product information and availability
Size or product questions
Order status and tracking
Shipping and delivery questions
Returns and refunds
Payment or billing concerns
Order changes or cancellations
General store or policy questions
Contact Information
Brand Name: Sylvbara
Website: https://sylvbara.shop/
Email: info@sylvbara.shop
Phone: +1 7202535829
Business Address: 5174 Akron Street, Denver, CO 80238, United States
Customer Support Hours

Monday – Saturday: 9:00 AM – 6:00 PM ET

Sunday: Closed

We aim to respond to customer inquiries within 1–2 business days.

Messages received outside our customer support hours will be reviewed during the next available support period.

Order-Related Support

If you are contacting us about an existing order, please include the following information when available:

Order Number
Email Address Used at Checkout
Brief Description of Your Question or Issue

Providing this information helps us locate your order and assist you more efficiently.

Returns and Refunds

If you would like to request a return or refund, please review our Return & Refund Policy and contact us at info@sylvbara.shop before mailing any item back.

Please include your order number and reason for the return request.

Authorized returns should follow the return instructions provided by Sylvbara.

Helpful Store Policies

For additional information, please review our:

Shipping Policy
Return & Refund Policy
Payment Terms & Billing Policy
Privacy Policy
Terms of Service

These policies provide additional information about ordering, shipping, returns, refunds, payments, privacy, and use of our website.

Thank You for Shopping With Sylvbara

Thank you for choosing Sylvbara.

We appreciate the opportunity to assist you and provide support throughout your shopping experience.